Business Energy FAQ

When can I switch my Business Energy

Yes, our team based in the UK. Call 0115 6485612 to chat to our friedly support staff


Can I talk to a human

Yes, our team based in the UK. Call 0115 6485612 to chat to our friedly support staff


What types of Energy contracts can  Direct utilities secure for me 

Direct Utilities  can provide your business with a wide range of business energy contract options Fixed-price business energy tariffs and 100 Green and carbon neutral business energy tariffs


Why should I switch my business energy supplier? 

There are many reasons why you might want to switch your business energy supplier. One of the most common reasons is to save money on your energy bills and have a fixed contract. However, you might also be interested in switching to a supplier that offers better customer service, more flexible payment options, or renewable energy options.

Business Energy Glossary

AMR

Automated Meter Reading - the meter is read via an automated system.

HH

Half-Hourly: denotes electricity services charged on a half-hourly basis. Profile class 00.

MPAN

Meter Point Administration Number: a two-part meter number found on electricity meters.

MPR / MPRN

Meter Point Reference Number: the meter number found on gas meters.

NHH

Non-Half-Hourly: denotes electricity services charged on a non-half-hourly basis, usually profile classes 03 and 04.

Will there be any downtime during the switch? 

In 99% of cases, there won't be any downtime during the switch. The new supplier will typically take over your energy supply seamlessly, so you won't experience any interruptions in service. 

What types of Energy contracts can Direct utilities secure for me 

Direct Utilities  can provide your business with a wide range of business energy contract options

Fixed-price business energy tariffs
100 Green and carbon-neutral business energy tariffs


How do I switch my business energy supplier? 

Switching your business energy supplier is a very straightforward process with Direct Utilities. We compare rates and plans from different suppliers to find the best option for your business.  We handle the rest of the process, including notifying your old supplier of the switch. 

What is a letter of Authority or LOA 

Using an energy comparison site or energy broker we can help you find the best energy supplier. To allow us to speak to you current provider and new suppliers, we need a Letter of Authority (LoA) . This is a recognised legal document. It allows us (the broker) to purchase energy and liaise with suppliers on your behalf and with your permission. Put simply, an LoA allows us to cancel your existing tariff. As well as setting up a more competitive new one.

What is Meter consolidation?

We consolidate all your meters to one common end date with the same supplier and save you money in the process.

What are Half-hourly meters?

Half-hourly meters, also known as HH meters or '00' meters, are electricity meters for businesses that take meter readings every half hour. The process is automated and monitored by the electricity supplier, freeing up time and labor on the business owner's behalf . This allows the supplier to split energy consumption into 30-minute blocks and get an accurate picture of the business's energy use. Both the older-style Advanced Meter Reading (AMR) devices and the newer smart meters can take half-hourly readings .

How long does it take to switch energy supplier?

It only takes a few days to switch suppliers.  We manage all this for you.  Once you sign the new energy contract, we inform your current provider about the change of service. No services will be affected during this period.